Qush Security - Privacy Notice & Customer Data used for Testing and Support

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For the purpose of supporting you with and improving our products and business services from time to time you may provide Qush with information such as Customer logs, for which we serve as the data controller. By law, we are required to provide you with information about us, about why and how we use this data, and about the rights you have over your data.

Who we are?

We are Qush Security Limited. a company registered in England and Wales (Company No. 13785405) whose registered office is at Upper Ground Floor, The Charter Building, Charter Place, Uxbridge, Middlesex, England, UB8 1JG.

Our main office of operation is at the same address. You can contact us by post FAO Data Protection Officer at the above address or by email at dpo@qush.com.

If you have a complaint or question about our use of your information, we would prefer you to raise it with us in the first instance by emailing dpo@qush.com to give us the opportunity to put it right.

What data do we collect for test and development purposes?

Qush do not collect data for testing and development. Such data is provided by or permission granted from the Qush client.

Our customers send us this data usually as part of the customer support process or via our sales engineering team.

Where is the data stored that we process

Information relating to security logs involves storage on Qush servers within secured third party data centres. EU customer data is stored within the EEA and US customer data is stored on a data centre in the US.

How long is the data stored?

All information is held in line with the Qush Retention Policy. For the Qush Reveal Cyber service this is normally 3 months.

 

Your right to complain

If you have a complaint about our use of your information, we would prefer you to raise it with us in the first instance by emailing dpo@qush.com to give us the opportunity to put it right, in the UK you as escalation you can contact the Information Commissioner’s Office via their website at www.ico.org.uk/concerns or write to them at:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF